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Support

How can we help?

Email . A real person reads every message, usually within a day or two.

Common questions

Does Untrial cancel subscriptions for me?

No. Untrial never logs into your accounts. For each service it gives you the exact steps, the direct link to the cancel page and the traps to watch for, so cancelling takes a minute. For anything you pay through the App Store, the Cancel tab opens Apple’s list of your subscriptions, where each one has a Cancel button.

What does it cost?

Everything is free for 7 days. The trial is a free in-app purchase, so nothing is charged when it ends. After that, Untrial is one payment, once, for life. It is not a subscription. The price for your country is shown in the app before you buy. If you don’t buy, the app locks after the 7 days, but you can still export your data, and reminders that are already scheduled still arrive.

A reminder didn’t arrive.

Check that notifications are allowed for Untrial in the Settings app, and that a Focus mode isn’t hiding them. In Untrial, Settings › Reminder health shows what is queued with iOS. iOS holds a limited number of reminders per app, so Untrial queues the soonest ones and tops the list up whenever you open it. If you haven’t opened it in a while, it sends a notification asking you to, so the next reminders can be lined up.

How do I move my subscriptions to a new phone?

There is no account, so your list lives only on your phone. Before you change phones, go to Settings › Your data › Export a backup (JSON) and save it to Files or iCloud Drive. On the new phone, install Untrial and use Settings › Your data › Import a backup. An encrypted iPhone backup or a direct transfer between phones also carries the app’s data across.

I bought Untrial but the app doesn’t show it.

Make sure you are signed in with the same Apple Account you bought it with, then tap “Restore purchase” on the purchase screen.

A cancel guide or a price is out of date.

Companies change their cancel pages and prices often. Guides are checked regularly, and each one shows when it was last checked. If one is wrong, email us the service name and what you saw, and we’ll fix it. You can always change a price in the app to what you actually pay.

I have an idea, or a service is missing.

Tell us in an App Store review: in Untrial, Settings › Suggest a feature or a service opens the review page, and where a service has no cancel guide yet, “Ask for this guide in a review” does the same. We read every review, and it’s how we decide what to add next. You can also email .

How do I delete my data?

Delete any subscription in the app, or delete the app to remove everything. We hold no copy.

Is my data private?

Yes. Your subscriptions never leave your phone unless you share a file yourself. There is no account, no bank connection and no analytics. The privacy policy lists exactly what the app downloads.